Overview
This Privacy Policy explains how we collect, use, protect, and handle your personal information and
medical data when you use our X-ray analysis service. We are committed to maintaining the highest
standards of data protection and medical privacy.
Information We Collect
Medical Information
- X-ray Images: Digital X-ray images you upload for analysis
- Analysis Results: Fracture detection results and disease
identification
- Medical Recommendations: Treatment suggestions and next steps
provided by our system
Technical Information
- IP address and device information
- Browser type and version
- Upload timestamps and session data
- System performance metrics
Important: We DON'T collect or store personally
identifiable information such as names, addresses, or medical record numbers unless explicitly
provided by you.
How We Use Your Information
Your medical data is used exclusively for the following purposes:
- Medical Analysis: Processing X-ray images to detect fractures and
diseases
- Treatment Recommendations: Providing appropriate medical guidance and
next steps
- Service Improvement: Enhancing our AI algorithms and diagnostic
accuracy
- Quality Assurance: Ensuring the reliability and safety of our
analysis system
Data Protection & Security
We implement industry-standard security measures to protect your sensitive medical information:
- Encryption: All data is encrypted in transit and at rest using
AES-256 encryption
- Secure Storage: Medical images are stored in HIPAA-compliant, secure
cloud infrastructure
- Access Control: Strict access controls ensure only authorized
personnel can access your data
- Data Anonymization: All uploaded images are automatically anonymized
to remove identifying information
- Automatic Deletion: X-ray images are automatically deleted after 30
days unless you request otherwise
Data Retention & Deletion
Automatic Deletion
To protect your privacy, we automatically delete your uploaded X-ray images and analysis results after
30 days from upload.
Manual Deletion
You can request immediate deletion of your data at any time by contacting our support team. We will
process deletion requests within 48 hours.
Research Data
Anonymous, non-identifiable data may be retained for research purposes to improve our diagnostic
algorithms. This data cannot be traced back to individual users.
Your Rights & Choices
You have the following rights regarding your medical data:
- Access: Request copies of your uploaded images and analysis results
- Deletion: Request immediate deletion of your data
- Correction: Request correction of any inaccurate information
- Portability: Request transfer of your data to another service
- Opt-out: Withdraw consent for data processing at any time
Information Sharing
We DO NOT sell, trade, or rent your personal medical information to third
parties. Limited sharing may occur in these situations:
- Medical Professionals: With your explicit consent, we may share
results with your healthcare provider
- Legal Requirements: When required by law or court order
- Emergency Situations: To protect your health and safety in critical
situations
- Service Providers: With trusted partners who help us operate our
service (under strict confidentiality agreements)
Medical Disclaimer
Important Medical Disclaimer: Our X-ray analysis service is designed to assist in
medical diagnosis but should NOT be used as a substitute for
professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare
professionals for medical decisions.
Cookies & Tracking
We use minimal cookies and tracking technologies:
- Essential Cookies: Required for basic site functionality
- Analytics: Anonymous usage statistics to improve our service
- Session Management: To maintain your upload session
You can disable cookies in your browser settings, but this may affect site functionality.
International Data Transfers
Your data may be processed in countries with different privacy laws. We ensure adequate protection
through:
- Standard contractual clauses
- Adequacy decisions by regulatory authorities
- Certified data protection frameworks
Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated through:
- Email notifications (if you've provided your email)
- Website banner notifications
- Updated "Last Modified" date below
Last updated: July 17, 2025
Effective date: July 17, 2025